Getting Help Remotely
We have Library staff monitoring the library@trentu.ca email inbox all through the work day. They forward emails to the Library staff member best able to help. Our turnaround time tends to be about 12 to 24 hours. The single best way to get help remotely is to email your question to library@trentu.ca.
You can also call the Library Service Desk directly for help at one of these numbers:
- Bata Library: (705) 748-1011 ext. 7423
- Durham Library: (905) 435-5102 ext. 5061
Getting Help on Campus
The people you see working at the Library Service Desk are here to help you feel confident and supported throughout your research. Whether you have questions about finding resources or need guidance on search strategies, we can help. Our staff are research and information experts.
We’ll work with you to develop effective search strategies and show you how to use Omni and other tools to find relevant materials. Our goal is to help you navigate the library’s website and search engines successfully.
What to Expect at the Library Service Desk
- No appointment needed - just stop by!
- Learn how to place requests for books and materials
- Get help searching the library’s website
- Discover tips for effective searches in Omni
Getting In-Depth Research Help
Would you benefit from a 30-60 minute meeting with a Librarian? Book an appointment here.
These longer consultations can help you:
- Find better sources for your papers and assignments
- Get research tips that will strengthen your papers and help you feel confident in your work
- Discover expert analyses to improve your arguments
- Learn Zotero: a tool that saves you time by managing references and citations